This really is a blast from the past! Edinburgh Outlook is the City of Edinburgh Council newsletter. In their Autumn 2003 (yes you did read that date correctly!) edition they were getting all excited about the support for the proposed trams.

Edinburgh Outlook - Autumn 2003

More importantly, they mention the creation of the tramtime website and the tie Tram Support Helpline:

Freephone Number - 0800 328 3934

The Tram Support Helpline is available Monday - Friday, 08:00 - 17:00.